FAQ

Ordering & Shipping

How long does shipping take?
Orders are processed within 2 business days and most arrive within 5-9 business days depending on your location.

How can I track my order?
Once your order ships, you'll receive a confirmation email with a tracking number. You can also check your order status using the Look Up Order link in our footer.

Do you ship internationally?
We currently ship within the United States. We're working on expanding to more countries soon!

Products

Which products are right for my skin type?
Browse our collections by concern: Brightening & Dark Spots, Hydration & Anti-Aging, Detox & Exfoliation, and Everyday Essentials, to find the right fit for your skin.

How do I use your products?
Each product page includes usage instructions. For best results, follow the directions listed in the product description.

Returns & Support

What is your return policy?
Because skincare products are personal care items, we cannot accept returns on opened or used products. If your order arrives damaged, defective or incorrect, email us at sales@zantarah.com within 7 days of delivery with your order number and a photo, and we will replace it or refund you.

How do I contact support?
Email us anytime at sales@zantarah.com and we will reply within 24 hours, Monday to Friday.